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Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

This account shows you all your repeat medicine and dosage and you can choose the ones you need.

For further information on downloading the NHS App please visit our managing your health online page.

You can also:

  • fill out a repeat prescriptions request form
  • hand your completed repeat ordering paper slip into the surgery. Simply tick the items required in the box. Cross out medication no longer taken, so that it can be deleted

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

Information:

Please allow 3 working days for your prescription to be sent to your nominated pharmacy.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • using the NHS App
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

Contact us if you would like to speak to someone at the GP surgery about your prescription.

Medication reviews

People may benefit from a structured medication review if they are taking several medicines regularly, or are taking medicines for long term conditions. The medication review can help to identify any medicines that are no longer appropriate or that may need a change in dose.

Watch our short animation to find out more about having a medication review with a healthcare professional and how you can use this as an opportunity to talk about all your medication issues and concerns. It is important to be prepared for your medication review to get the most out of this conversation with your healthcare professional.

Prescription charges

Find out more about prescription charges.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.

Page published: 5 May 2023
Last updated: 24 July 2025